4509881022 / 450-988-1022 Reverse Phone Lookup

A lady from D&A Collection Corporation at 800 Chomedy Blvd (Tour C Suite 520), Laval, Quebec H7V 3Y4 Telephone 4509881022 Fax 4509881379 Toll Free 8883951147. Called my cel phone a several months back asking me to return her call regarding a reference number. I contacted her immediately and she informed me that I owed $814.47 for Bell Canada services that were past due. I told her that all my bills were paid for and that it must be some clerical error in the paperwork. (I was receiving monthly bills from Bell with no such balance showing.) She told me that the only option would be to pay the $814.47 for account to be closed and she was not willing to speak to Bell to resolve this issue. At that time we ended the call and I left the situation as is since I was receiving a monthly bill from Bell of about 100$ and there was no past due amount showing. I continued to receive calls from Gabriella, she would leave voice mails asking for me to call her since I never answered her calls. I never returned her calls because I believed she was trying to scam me out of money for a fraudulent invoice. After months of her calling leaving messages, I contacted Bell Canada at 310-BELL and they informed me that my invoice was up to date and they didn't know why D&A was contacting me. I had Bell look further into my information and they discovered that I had a total of 3 accounts under my name since I have been a customer with them. The first account had a balance still owing of $1.50. The second account had a balance of $814.47 still owing. And the third account that they are currently providing me service on was up to date. They were not able to tell me why the account was owing this balance and they referred me to speak to D&A Collections to resolve this issue since they were now in possession of the account. After speaking to Gabriella once again she said that she didn't know why the balance was that amount but the only option to resolve the account was to make a payment in full otherwise the account would not be closed. I refused to pay the amount because I was sure my previous accounts were up to date. I decided to contact Bell Canada once again and have them look into the reason for the charged. They finally were able to see that the balance owing was from the second account for my main and second receiver that was never returned. When they opened my third account and closed my second account at the same time they opened the third account using my second account receivers, trying to charge me a second time for the same receivers. I then contacted the collection agency and spoke to Gabriella again and she said that she did not believe that I spoke to Bell since they would have given me a reference number confirming that his has happened. I told her that they did not give me a number but I was told by Bell that it would take up to two weeks for this to be processed in their computers and for the balance to be removed from they system. Gabriella then went on to inform me that what I was saying was not true and that I never talked to Bell and I was doing whatever I could to get away with not paying and after she has this affect my credit rating maybe I will take the charges more seriously and pay for the account then, and she ended the call with me. I immediately contacted the collection agency back and I was transferred to Alexandra a supervisor who said that she would be taking over my account from this point on and that she would contact Bell and to look to see if what I am saying is true. I contacted back the collection agency after Alexandra did not get back to me in the time that she stated. She said that she has good news and that she spoke to Bell and that on my next billing cycle that the invoice would be corrected and that there would be a zero balance on the $814.47 bill. She said that she would speak to the employee who dealt with me that that there would be an investigation on the way she treated me and the account. Stephan Rolland is the general manger for this location.

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